Contact us
Email: support@vocating.ai. We reply within 2 business days.
FAQ
How do I reset my password?
Open the app, tap "Forgot password" on the login screen, and follow the email link.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google, not by Vocating. iPhone: Settings > your name > Subscriptions > Vocating > Cancel. Android: Google Play > Profile > Payments and subscriptions > Subscriptions > Vocating > Cancel. Cancellation takes effect at the end of the current period.
How do I get a refund?
Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (play.google.com/store/account/subscriptions) under their policies.
How do I delete my account?
In the app: Profile > Delete account. Without the app: https://vocating.ai/delete-account.
Where is my data stored and who can see it?
In Switzerland (Google Cloud, Zurich). See https://vocating.ai/privacy-policy.
Can I use Vocating on several devices?
Yes, log in with the same email on any device.
I found a bug, how do I report it?
Use the form above with topic "Bug" and include your device model, OS version, app version and a screenshot if possible.
Legal
Privacy Policy
Terms and Conditions
Delete your account
Privacy choices
Company
Vocating SA, Rue Du-Roveray 20, c/o Vallea SA, 1207 Geneva, Switzerland. IDE CHE-135.975.233.